From Crisis to Clean-Up
By Shirley Tillotson Imagine a 500% increase in business and a steady loss of your best staff, snaffled up by competing firms who double their salaries. It’s 1944. You’re the federal income tax department. Tens of thousands of unassessed returns pile up. By 1949, the backlog reaches 1.9 million. The Canadian Emergency Relief Program (CERB) is today’s explosively expanded program…. Read more »