The Unholy Trifecta of behind-the-scenes worker, museum visitor, and front-line staff

      1 Comment on The Unholy Trifecta of behind-the-scenes worker, museum visitor, and front-line staff

Photograph of ‘Corpus’ by Gian Lorenzo Bernini. Photo by Reg Natarajan, CC BY 2.0, https://commons.wikimedia.org/w/index.php?curid=48098569

Alexandra Cherry

When you work at a Museum, you live in one of two professional worlds: behind the scenes, or front of house.

Front-line staff can include those working at the ticket counter, educators, security guards, cleaning staff, a person who sells memberships, or a gift shop attendant. Their jobs are shaped by visitors who react to the choices made by their colleagues behind the scenes.  The roles of staff behind the scenes can be just as varied: communications, fund development, event management, conservator, researchers, project managers, historians, and yes, even curators.

Although not always clear-cut, these worlds often put you either in service of the objects or in service of the visitors. But no matter what you do, once a person learns you work at a museum, they will inevitably ask, “Oh, so you’re a curator?” The public assumption that the only type of professional job that you could have at a museum is behind the scenes when they often only interact with front-line staff is a frustrating one. It further increases professional divisions, preventing a proper understanding of what is perceived as museum work. This disconnect creates a series of expectations from the unholy trifecta of behind-the-scenes worker, museum visitor, and front-life staff.

And it extends to the tensions experienced between the expected museum visitor and the realities of an evolving audience. Museums are trying to diversify and expand their audience, but many in back-of-house roles retain a firm set of expectations of their audience: they will be older, have a general baseline of knowledge on a subject, are able-bodied, and can afford the ticket price. In many museums, the object dictates the experience rather than being driven by the needs of a diversifying audience. Curators, historians, and researchers determine the content and flow of exhibitions and museums as a whole. Interpretive planners bridge this gap, as do advisory groups and museological literature. But most choices made behind the scenes are carried out by front-line staff. This includes dealing with the vast differences between new audience realities and the spaces created with the “expected” visitor in mind.

What could possibly go wrong? Continue reading →

Binding Ties: Family Relationships and the Museum Collection

      No Comments on Binding Ties: Family Relationships and the Museum Collection
Art instasllation including a video screen

Duane Linklater with Ethel Linklater and Tobias Linklater, From Our Hands (installation view), 2016.

Nadia Kurd

When I was a little girl I can remember my grandmother in the house
on the reservation. It had a big sun parlour and the walls of that sun
parlour were hung with all these Indian things … When the Duke and
Duchess … came the Indians dressed up in clothing from the collection
because they didn’t have their own ceremonial robes anymore. My
grandmother frequently lent the stuff out. Then the Indians would bring
it back to her.[1]

When one thinks of personal connections to museum collections, one may think of individuals or families who acquire and donate significant collections to museums, particularly as a means of legacy building. In these narratives, often objects are passed down from one generation to the next, and then eventually donated to an institution for posterity. Indeed, as illustrated in the quote above by the granddaughter of early twentieth-century Alberta settlers O.C. and Elizabeth Edwards, some privileged collectors can have deeply paternalistic and colonial attitudes towards the acquisition of objects. Their stories and legacies are often regarded as a positive step towards the preservation of culture, despite their sometimes dubious roots.

In terms of understanding familial relationships and collections, there is another way to reframe the ways in which family dynamics are embedded in museum collections.  The very artists and objects represented can often show how familial relationships are integral to articulating how a style or a way of working has become a prominent art form. This dynamic can often be seen with Indigenous artists who have passed down their art practice to their children or relatives as a way to maintain cultural knowledge. As Anishinaabe writer and journalist Tanya Talaga writes, “In Indigenous cultures, family units go beyond the traditional nuclear family living together in one house. Families are extensive networks of strong, connective kinship; they are often entire communities.”

These kinship ties are integral to the preservation of art forms that have been banned and sometimes subject to outright theft. Continue reading →

Boxes of possibility—and frustration

      1 Comment on Boxes of possibility—and frustration

Laura Peers

Museum collections are legacies of imperial and colonial histories. The dynamics of those histories mean that much Indigenous material heritage from what is currently called Canada is not held in Canadian museums. Much of this material resides in overseas museums, especially in Britain. This geographic distance complicates the ability of Indigenous peoples to access ancestral items. As many Indigenous mentors have instructed myself and my museum colleagues, ancestral items are not objects; they are imbued with animate spirits or potential. Herman Yellow Old Woman (Siksika) expressed this by saying, “When we come here [to the museum] we pray, we talk to these things you call artifacts. To us they’re not artifacts. They’re live; it’s a living thing” (p. 104). Such items are witnesses to and narratives of Indigenous histories as experienced by community members. Contact with them facilitates healing by strengthening the transfer of knowledge across generations and by sparking the narration of community and family histories. Work with historic collections constitutes a special form of historical research with deep meanings in the present.

As curator at the Pitt Rivers Museum (PRM) at Oxford since 1998, I have explored ways to make collections accessible to Indigenous communities of origin. This has been part of a broader shift in UK curation, one dependent on external research grants: it costs about $5,000 to move one item from the UK to Canada due to specialist crating, insurance, air freight and courier costs. Museums struggle to meet operational expenses—which don’t include loans, overseas research visits or repatriation costs—making external funding a necessity for access projects.

Despite these challenges, UK museums have begun to embrace such work. Online access to photographs and information, 3D digitization, and partnering in online portals to collections have all been part of this work. So has working with Indigenous delegations to UK museums and enhanced loans which include handling opportunities for community members. Such work has begun to improve access and, perhaps more importantly, to develop relationships between museums and Indigenous communities.

Two carved boxes

Figure 1 The Great Box and its child, Pitt Rivers Museum, 2015. Photograph by Robert Rapoport, courtesy Pitt Rivers Museum, University of Oxford.

Continue reading →

Museums and Community Partnerships

      1 Comment on Museums and Community Partnerships

Meredith Leonard

At Halton Heritage Services, we’re all about working together with our community of heritage partners in sustained relationships of co-creation, collaboration and radical trust. In the last three years, we have engaged with community partners on exhibit development, building animation projects and school-age learning partnerships.

Community partnerships are essential to our work at Heritage Services because we no longer operate a traditional museum, but they’re also an important best practice for all museums. These relationships serve to open up the museum to new audiences, instill a sense of ownership and bring new voices and perspectives into the institution. Collaborative partnership projects are a lot of work, they take more time and effort, but they also produce a better product, more accessible history, offer ways to connect with new audiences and are just more fun.

Since 2014, our organization has transformed from a traditional settler-focused local history museum into a community-based heritage service provider. Like a traditional museum, we still care for the Region’s collection of artifacts and archival materials, create travelling exhibitions and deliver outreach programs. To those core activities, we’ve added professional services in exhibit planning and design, public program development, collections management and artifact conservation for regional heritage partners.

When we embarked on this new approach, we looked around the museum world for inspiration and found no shortage of innovative partnership projects – from exhibitions at the Santa Cruz Museum of Art and History and Toronto’s Myseum to community-connected education programs at the Ogden Museum of Southern Art and the Albright-Knox Art Gallery. As a means of exploring what we’ve learned about this new approach to making heritage happen at the community level, I am going to discuss three collaborative projects Heritage Services has undertaken since 2017. Continue reading →

History in Museums: It’s All About Audience, Focus, and Collaboration

      No Comments on History in Museums: It’s All About Audience, Focus, and Collaboration
Person in front a whiteboard taking a photo

B. Erin Cole photographs a whiteboard after a group brainstorming session at the History Colorado Center in 2014.

B. Erin Cole

Museums seem like the perfect place for historians to work, right? You get to talk about the past, teach visitors about why history is important, and show off cool artifacts and images from the collections and archives. It seems like a great job for people who are more interested in working with the public than going into academia.

Museums are great places to work. But in my nearly ten-year career in the exhibit field, I’ve had to learn a lot about audiences, collaboration, and how exhibits can work with the research and interpretive skills I learned as a historian. So here are three things I’ve learned about history in museums over my career.

  1. Know your audience

The most important thing I’ve learned in my museum career is that exhibits need to meet the needs of museum visitors. Who is this exhibit for? Older adults? Multi-generational groups, including school-aged children? Under-served audiences who don’t often visit the museum, or visitors who already visit frequently? People who already know a lot about the topic, or people with a more general knowledge?

Who the exhibit is for affects how the exhibit is put together, what interactive things there are to do in the exhibit, how the text is written, and so much more.

My first museum job was as a part-time exhibit researcher for the new History Colorado Center in Denver. I was still ABD. The Colorado Historical Society was building a new history museum with immersive and interactive exhibits. My first project was Destination Colorado, an exhibit about Keota, a small boom-and-bust farming town on the Colorado plains. The audience for this exhibit? School-age children accompanied by adults.

My job was to research and write short “context reports” for the exhibit developer, giving her information she needed on the Homestead Act of 1862, dryland farming, the development of the railroad, the Spanish influenza epidemic of 1918, and other topics contextualizing Keota’s rise and fall in the early twentieth century. To me, short meant three or four pages. To the exhibit developer, it meant much less—a page at most. What she needed from me was a simple ask: what are the one or two things this group of visitors absolutely needs to know about this topic? Continue reading →

Practicing Theory: What’s Really Happening When You Write Exhibit Text for Museums

      No Comments on Practicing Theory: What’s Really Happening When You Write Exhibit Text for Museums
Person reading exhibition text.

Museum visitor reading exhibition text. Photo by author.

John Summers

Ostensibly about the preservation, display and interpretation of objects, museums are also full of words. From way-finding signage (as anyone who has ever visited with a small child knows, a successful museum experience can critically depend on being able to locate the nearest washroom!) to fundraising, written text is an important part of what museums do.

In the fall of 2018, I developed and taught a new course for the Master of Museum Studies program at the University of Toronto. Entitled “Artifact, Audience, Text: Writing in the Museum,” it introduced students to the theory and practice of writing text for museum exhibits. In it, I highlighted both the interdependence of theory and practice and the complexity of even apparently simple types of writing such as artifact labels.

There is a lot at stake when you write text for museum exhibits. For one thing, your words will probably be on display for several years and seen by thousands of visitors. For another, exhibit texts tend to be shorter rather than longer, so individual words and phrases are much more visible than if they were buried in a bigger piece of writing. Finally, exhibit text is usually written to serve the widest possible audience; although you may direct it at particular types of visitors, it will also be read by many people who don’t fit into those categories. Text written for an academic project, journal article or book is not suitable for the informal learning environment of a museum gallery.

Nowhere is this more visible than in the words that accompany artifacts in exhibits. Works such as Beverly Serrell’s Exhibit Labels: An Interpretive Approach and Kris Wetterlund’s If You Can’t See It Don’t Say It: A New Approach to Interpretive Writing are excellent resources for writing public-facing museum text. Beyond the straightforward considerations of sentence structure, tone of voice and the length of text blocks lie larger issues relating to the politics, production and consumption of text. To understand these, we need to look beyond practical writing advice and delve into some theory.

Museum practice and museum theory have had a long and occasionally uneasy relationship. Theory has sometimes been dismissed as irrelevant to “real” work, and museum staff may not feel connected to the thinking that emanates from university museum studies programs when they’re up to their elbows in day-to-day operational issues.

As the students and I worked through the course, we kept returning to a few fundamental ideas about the nature of language. I’d like to walk through these and think about what they mean for the text used in exhibits. Continue reading →

The Life of an Artifact at the Western Development Museum

      No Comments on The Life of an Artifact at the Western Development Museum
Purple and yellow chevron wall hanging with fringe on bottom

Saskatoon Capitol Theater Wall-Hanging, Artifact ID WDM-2018-S-29, Western Development Museum Collection.

Alex Emery and Kaiti Hannah

The Western Development Museum (WDM) is the largest human history museum in Saskatchewan. We are a network of four museums in four cities (North Battleford, Yorkton, Saskatoon, and Moose Jaw, with a Corporate Office in Saskatoon). As Curatorial Assistants at the Corporate Office, we routinely handle artifact donations and public inquiries. Alex works with the public on their prospective artifact donation offers, while Kaiti works with the donated items once they’ve been accepted into the WDM collection. Often, the WDM receives offers of items that are over-represented in our collection such as sewing machines, pianos, pump organs, and wedding dresses.  We tend not to accept them, as we are looking for items that tell a uniquely Saskatchewan story.

To give some insight into the journey of an artifact from its initial offer through to its acceptance into the collection and to final storage at the WDM, here is the story of a wall hanging from the former Capitol Theatre in Saskatoon (built in 1928-29 and demolished in 1979).

Our acquisitions process is guided by the WDM’s Strategic Plan and Collections Management Policy. Decisions about whether to accept an item or not are determined by criteria set out in our policies. The WDM also intends to develop a Collections Development Plan to further standardize the acquisitions process. The Collections Development Plan will set out specific guidelines for how to enact the Collections Management Policy over five years. Continue reading →

Museum Theme Week Introduction

      1 Comment on Museum Theme Week Introduction

Active History Museum Theeme Week March 4 -8 written on black background

Carly Ciufo and Krista McCracken

Here at ActiveHistory.ca we define active history as “history that listens and is responsive; history that will make a tangible difference in people’s lives; history that makes an intervention and is transformative to both practitioners and communities.” For many of us, Active History is also about community and reaching audiences outside of academia. Active History encompasses the work of publicly-engaged historians, public historians, archivists, museum professionals, and other community-centered scholars.

Despite this broad definition of Active History, many of the posts written on ActiveHistory.ca are still written by academics or those whose work brings them into contact with the academic world. This theme week recognizes the importance of listening and engaging with voices centered outside of post-secondary institutions; its emphasis is on sparking dialogue with our museum colleagues.

Both of us have backgrounds in museums. Krista started their career as a public historian by volunteering at the Museum of Dufferin and many of their early work experiences involved small local museums. Krista’s current work at the Shingwauk Residential Schools Centre is also tied to museum practice with some of their job including exhibition development and educational outreach. Between taking contracts at the Canadian Museum for Human Rights and the Canadian Museum of Immigration at Pier 21, Carly worked as a media librarian at the Canadian Broadcasting Corporation and an archives assistant at the National Ballet. Carly’s currently researching human rights museums to investigate the activist capacity of human rights museum workers.

We designed this theme week to encourage a conversation between museum professionals and historians. Both often have overlapping interests and similar concerns surrounding the preservation of the past. Museology and history may be two distinct disciplines, but they are well-served when they communicate openly about their work.

All of the week’s posts are written by people who have had experience working in museum settings. The contributors highlight current museum realities and concerns within the museum profession.They tackle issues of invisible labour, exhibit creation, and the legacy of colonial collecting practices. Many also discuss the collaboration that occurs within museums as well as outside of them.

We designed this week to spark dialogue and deepen discussions between museum professionals and historians, so please be sure to engage and further the conversation in the comments section and on Twitter. You can reach us at @ActiveHist, @kristamccracken, and @CarlyCiufo.

Only Dramatic Reductions in Energy Use Will Save The World From Climate Catastrophe: A Prophecy

      No Comments on Only Dramatic Reductions in Energy Use Will Save The World From Climate Catastrophe: A Prophecy

This is the third post in a collaborative series titled “Environmental Historians Debate: Can Nuclear Power Solve Climate Change?“. It is hosted by the Network in Canadian History & Environment, the Climate History Network, and ActiveHistory.ca.

By Andrew Watson

There is no longer any debate. Humanity sits at the precipice of catastrophic climate change caused by anthropogenic greenhouse gas (GHG) emissions. Recent reports from the Intergovernmental Panel on Climate Change (IPCC)[1] and the U.S. Global Change Research Program (USGCRP)[2] provide clear assessments: to limit global warming to 1.5ºC above historic levels, thereby avoiding the most harmful consequences, governments, communities, and individuals around the world must take immediate steps to decarbonize their societies and economies.

Change is coming regardless of how we proceed. Doing nothing guarantees large-scale resource conflicts, climate refugee migrations from the global south to the global north, and mass starvation. Dealing with the problem in the future will be exceedingly more difficult, not to mention expensive, than making important changes immediately. The only question is what changes are necessary to address the scale of the problem facing humanity? Do we pursue strategies that allow us to maintain our current standard of living, consuming comparable amounts of (zero-carbon) energy? Or do we accept fundamental changes to humanity’s relationship to energy?

In his new book, The Wizard and the Prophet: Two Remarkable Scientists and Their Conflicting Visions of the Future of Our Planet, Charles C. Mann uses the life, work, and ideologies of Norman Borlaug (the Wizard) and William Vogt (the Prophet) to offer two typologies of twentieth century environmental science and thought. Borlaug represents the school of thought that believed technology could solve all of humanity’s environmental problems, which Mann refers to as “techno-optimism.” Vogt, by contrast, represents a fundamentally different attitude that saw only a drastic reduction in consumption as the key to solving environmental problems, which Mann (borrowing from demographer Betsy Hartmann) refers to as “apocalyptic environmentalism.”[3]

Continue reading →

Recognizing Active Historians

      No Comments on Recognizing Active Historians

In early December, we put out a call for nominations to recognize historians or projects that model the practice of Active History. We received several nominations, all of which were deeply engaged in a responsive historical practice that aimed to make a tangible difference in people’s lives. Though selection was difficult, two submissions stood out to the adjudication committee.

In the category of notable submissions to ActiveHistory.ca, the committee found Crystal Gail Fraser and Sara Komarnisky’s 150 Acts of Reconciliation especially worthy of recognition. Rather than using our traditional essay format, Fraser and Komarnisky’s contribution to ActiveHistory.ca was formatted as a succinct list of daily tasks to help cultivate a culture of Truth and Reconciliation. Their list provides a wealth of resources, insights, reflections, and recommendations aimed at helping settlers better understand and grapple with their roles in the Canadian settler colonial nation-state. As such, it is one of our most read submissions, with about 50,000 unique views. With its obvious uses for educators, activists, and citizens, 150 Acts of Reconciliation represents the very best of Active History: engaged writing that brings historical knowledge to a broader audience, in the process enriching understanding of contemporary issues.

In the category of exemplary practices of Active History, the committee felt that Lilian Radovac’s Alternative Toronto project was most deserving. Alternative Toronto is an archive and exhibition space that documents the history of radical, counter cultural, anti-racist and trans/feminist/queer activism in Toronto between 1980 and 1998. Unlike similar projects, Alternative Toronto consists of digital items (flyers, videos, posters, zines) that were uploaded by people who were there and carefully kept in homes and storage units as personal archives. By involving unions, advocacy groups, activists, artists, and others in the archiving process, this project has established a laudable model for participatory, community-engaged research. In doing so, Radovac’s digital archive demonstrates how community outreach and collaborative practices can create a new type of grass-roots, accessible and innovative archive. The project is actively recruiting new contributions and – if you are in the Toronto area – will be holding an event this Wednesday (Feb 27 2019) at the Art Gallery of Ontario.

Two additional nominations are worthy of mention. Christo Aivalis, one of our editors, was nominated for his work in the media. In addition to conducting television and radio interviews, Aivalis’s work has been published on the Globe and Mail, Canadian Dimension, MacLean’s and Washington Post. Our francophone partner site HistoireEngagee.ca was also nominated. In both cases, the editorial collective and the awards committee felt it would be inappropriate to consider these nominations for awards due to their close involvement with the Active History project. That said, we want to recognize them for the important contribution that they make to cultivating a practice of Active History and acknowledge that others see their work as worthy of this type of recognition.

Taken together, each of these projects challenge us, through critical community-engaged history, to recognize the ways in which historical exclusions continue to structure our Canadian present. As an editorial collective, and on behalf of the editorial collective, we wish each of these historians our hearty congratulations!